Shipping policy

Order Processing

Orders will generally be processed within 1-3 business days.

Please note, during peak periods there may be delays.

Shipping 

All orders are shipped via Australia Post.

Domestic (Australian) postage:

Postage typically takes 2-8 business days. 

We offer free standard shipping on orders $150 and over.

For orders under $150, you have the option of standard shipping for $10.90 or express shipping for $15.

International postage:

We offer flat rate international shipping to the following regions:

Zone 1: New Zealand - $15

Zone 2: Asia & Pacific - $20

Zone 3: UK and Europe - $30

International delivery times vary but usually arrive within 7-15 business days. Please visit Australia Post for specific delivery estimates for your country.

If your country isn't in these regions, please get in touch with us to see what we can arrange.

Damage, Theft, or Loss

Bebe Trek is not responsible for any damage, theft, or loss of parcels once they have been shipped. Customers are encouraged to track their orders using the provided tracking information.

Contact Information

If you have any questions or concerns about your order or shipping, please contact us at anna@bebetrek.com